Terms and Conditions

Product and Service Statement

Boom Balloons cannot guarantee the lifespan of your balloons after they are picked up/delivered. All balloon sales are final sale.

Balloons are, by nature, temporary items: Although Boom Balloons uses only the finest quality balloons, some balloons will occasionally deflate sooner than expected and will also be adversely affected by wind, rain, rough handling, sunlight and other uncontrollable factors.

Due to the unexpected circumstances that can occur with any event, we reserve the right to make changes only in the best interest of our clients.

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Deposits and Final Payment

We require 50% of your total as a deposit. All deposits are final/non refundable.

Final payment is due 24 hours before the date of your install. If final payment is not rendered, you will forfeit your deposit and your install will not be delivered.

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Cancellation Policy

Should you need to cancel your order, you must submit your cancellation in writing (email is permitted) a full (3) business days before the day of your install.

If you do not adhere to this cancellation policy, the full invoice amount will be due the day of your planned install.

All deposits are final. Should you need to cancel your order, you will not be refunded your deposit.

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Weather Clause

In the event that the weather become an issue for your event, client’s may have a “raincheck” if they contact Boom Balloons36 hours prior to their install. Should a client not have an alternative weather plan on file and does not contact Boom Balloons 36 hours prior, full payment for the project will be due.

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Injury Clause

Boom Balloons is not responsible for accidental injuries that may occur after any installation has been completed. If you see any hazard while we are there or after we have left, please notify us immediately by email or phone.